{"id":15129,"date":"2020-07-28T20:15:30","date_gmt":"2020-07-28T20:15:30","guid":{"rendered":"https:\/\/www.witadvisor.com\/prensa\/?p=15129"},"modified":"2026-06-19T16:50:05","modified_gmt":"2026-06-19T19:50:05","slug":"webinars-metricas-cx-nps-con-cecilia-hugony","status":"publish","type":"post","link":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/","title":{"rendered":"Webinar | M\u00e9tricas CX. NPS con Cecilia Hugony"},"content":{"rendered":"\r\n<p>Conversaremos con Cecilia Hugony, quien pas\u00f3 por empresas como Microsoft, Fravega, DirecTV o Despegar. Descubrir\u00e1s c\u00f3mo medir con #NPS y obtendr\u00e1s informaci\u00f3n valiosa para transformar tu negocio y llevarlo a otro nivel.<\/p>\r\n<p>Tambi\u00e9n hablaremos de los fundamentos e importancia de la relaci\u00f3n NPS\/CX y EX. La importancia del NPS para tu negocio y transformarlo en indicadores financieros para la toma de decisiones en tu empresa.<\/p>\r\n<p style=\"margin: 0; font-weight: normal; text-align: center;\"><span style=\"font-family: tahoma,geneva,sans-serif;\"><span style=\"font-size: 20px;\"><span style=\"color: #ffa500;\"><strong>JUEVES 20 de AGOSTO<\/strong><\/span><\/span><\/span><\/p>\r\n<p style=\"margin: 0; font-weight: normal; text-align: center;\"><span style=\"font-family: tahoma,geneva,sans-serif;\"><span style=\"font-size: 18px;\"><span style=\"color: #ffa500;\"><strong>4pm (GTM-3)<\/strong><\/span><\/span><\/span><\/p>\r\n<p style=\"margin: 0; font-weight: normal; text-align: center;\"><span style=\"font-family: tahoma,geneva,sans-serif;\"><span style=\"color: #00000d;\"><span style=\"font-size: 14px;\">2pm MEX\/COL\/PER | 3pm PAR\/CHI\u00a04pm ARG\/UY | 9pm ESP<\/span><\/span><\/span><\/p>\r\n<table class=\"button-holder-table-mso button-holder-table\" style=\"border-spacing: 0; border-collapse: separate !important; padding: 0; vertical-align: top; text-align: center; text-size-adjust: 100%; border-radius: 0px; background-color: #ff9b05; border: 1px solid #ffffff; font-family: verdana; color: #ffffff; font-size: 16px;\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\r\n<tbody>\r\n<tr style=\"padding: 0; vertical-align: top; text-align: center;\">\r\n<td class=\"button-holder-cell\" style=\"word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; padding: 10px; vertical-align: top; text-align: center; font-weight: normal; font-family: arial; color: #000000; font-size: 12px;\" align=\"center\" valign=\"middle\"><!-- [if lte mso 15]><v:roundrect xmlns:v='urn:schemas-microsoft-com:vml' xmlns:w='urn:schemas-microsoft-com:office:word' href='https:\/\/witcx.com\/qr\/webinar\/' style='height:48px;v-text-anchor:middle;width:216px;' arcsize='0%' strokecolor='#ffffff' fillcolor='#ff9b05'><w:anchorlock><\/w:anchorlock><center style='color:#ffffff;font-family:verdana;font-size:16px;'>QUIERO REGISTRARME<\/center><\/v:roundrect><![endif]--><a class=\"email-button-mso email-button link-button\" style=\"font-weight: normal; letter-spacing: normal; line-height: 100%; text-align: center; text-decoration: none; overflow-wrap: break-word; font-size: 16px; font-family: verdana; color: #ffffff;\" href=\"https:\/\/witcx.com\/qr\/webinar\/\" data-align=\"center\" data-bordercolor=\"#ffffff\" data-fillcolor=\"#ff9b05\" data-font=\"verdana\" data-fontcolor=\"#ffffff\" data-fontsize=\"16px\" data-padding=\"10px\" data-shape=\"Rectangle\">QUIERO REGISTRARME<\/a><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><img decoding=\"async\" style=\"margin: 0 auto; display: block; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; width: auto; max-width: 70%; clear: both;\" src=\"https:\/\/countdown.mailpro.com?CID=nnVcaLrc261NnqFew%2fZnuw%3d%3d&amp;day=20&amp;month=8&amp;year=2020&amp;hours=16&amp;minutes=0&amp;zoneId=26&amp;lan=es&amp;style=Circle&amp;fFamily=verdana&amp;fSize=1&amp;dCol=98cc5c&amp;bgCol=ffffff&amp;lCol=000000&amp;lBorderCol=98cc5c&amp;lBorderHt=3&amp;lStyle=1\" \/><\/p>\r\n\r\n\r\n\r\n<div>\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Conversaremos con Cecilia Hugony, quien pas\u00f3 por empresas como Microsoft, Fravega, DirecTV o Despegar. Descubrir\u00e1s c\u00f3mo medir con #NPS y obtendr\u00e1s informaci\u00f3n valiosa para transformar tu negocio y llevarlo a otro nivel. Tambi\u00e9n hablaremos de los fundamentos e importancia de la relaci\u00f3n NPS\/CX y EX. La importancia del NPS para tu negocio y transformarlo en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15172,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-15129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wit-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony<\/title>\n<meta name=\"description\" content=\"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony\" \/>\n<meta property=\"og:description\" content=\"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/\" \/>\n<meta property=\"og:site_name\" content=\"Wit\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-28T20:15:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-19T19:50:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"336\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Wit\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Wit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/\"},\"author\":{\"name\":\"Wit\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#\\\/schema\\\/person\\\/d70078e14c1f7099f4668b681a1859ab\"},\"headline\":\"Webinar | M\u00e9tricas CX. NPS con Cecilia Hugony\",\"datePublished\":\"2020-07-28T20:15:30+00:00\",\"dateModified\":\"2026-06-19T19:50:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/\"},\"wordCount\":100,\"publisher\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/top-web-2.png\",\"articleSection\":[\"Wit News\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/\",\"url\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/\",\"name\":\"M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/top-web-2.png\",\"datePublished\":\"2020-07-28T20:15:30+00:00\",\"dateModified\":\"2026-06-19T19:50:05+00:00\",\"description\":\"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#primaryimage\",\"url\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/top-web-2.png\",\"contentUrl\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/top-web-2.png\",\"width\":850,\"height\":336,\"caption\":\"Webinar sobre M\u00e9tricas CX y NPS\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/webinars-metricas-cx-nps-con-cecilia-hugony\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Webinar | M\u00e9tricas CX. NPS con Cecilia Hugony\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#website\",\"url\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/\",\"name\":\"WIT News\",\"description\":\"Noticias y recursos sobre experiencia del cliente.\",\"publisher\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/#organization\",\"name\":\"WIT\",\"url\":\"https:\\\/\\\/witadvisor.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Wit-logo.png\",\"contentUrl\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Wit-logo.png\",\"width\":779,\"height\":477,\"caption\":\"Wit\"},\"image\":{\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/witadvisor\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/#\\\/schema\\\/person\\\/d70078e14c1f7099f4668b681a1859ab\",\"name\":\"Wit\",\"sameAs\":[\"https:\\\/\\\/witadvisor.com\\\/news\"],\"url\":\"https:\\\/\\\/witadvisor.com\\\/news\\\/author\\\/eclipse27\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony","description":"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/","og_locale":"es_ES","og_type":"article","og_title":"M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony","og_description":"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!","og_url":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/","og_site_name":"Wit","article_published_time":"2020-07-28T20:15:30+00:00","article_modified_time":"2026-06-19T19:50:05+00:00","og_image":[{"width":850,"height":336,"url":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png","type":"image\/png"}],"author":"Wit","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Wit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#article","isPartOf":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/"},"author":{"name":"Wit","@id":"https:\/\/witadvisor.com\/news\/#\/schema\/person\/d70078e14c1f7099f4668b681a1859ab"},"headline":"Webinar | M\u00e9tricas CX. NPS con Cecilia Hugony","datePublished":"2020-07-28T20:15:30+00:00","dateModified":"2026-06-19T19:50:05+00:00","mainEntityOfPage":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/"},"wordCount":100,"publisher":{"@id":"https:\/\/witadvisor.com\/#organization"},"image":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#primaryimage"},"thumbnailUrl":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png","articleSection":["Wit News"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/","url":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/","name":"M\u00e9tricas CX NPS: Descubre el webinar con Cecilia Hugony","isPartOf":{"@id":"https:\/\/witadvisor.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#primaryimage"},"image":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#primaryimage"},"thumbnailUrl":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png","datePublished":"2020-07-28T20:15:30+00:00","dateModified":"2026-06-19T19:50:05+00:00","description":"Participa en el webinar sobre M\u00e9tricas CX NPS con Cecilia Hugony y transforma la gesti\u00f3n de tu negocio. \u00a1Reg\u00edstrate ahora!","breadcrumb":{"@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#primaryimage","url":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png","contentUrl":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/07\/top-web-2.png","width":850,"height":336,"caption":"Webinar sobre M\u00e9tricas CX y NPS"},{"@type":"BreadcrumbList","@id":"https:\/\/witadvisor.com\/news\/webinars-metricas-cx-nps-con-cecilia-hugony\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/witadvisor.com\/news\/"},{"@type":"ListItem","position":2,"name":"Webinar | M\u00e9tricas CX. NPS con Cecilia Hugony"}]},{"@type":"WebSite","@id":"https:\/\/witadvisor.com\/news\/#website","url":"https:\/\/witadvisor.com\/news\/","name":"WIT News","description":"Noticias y recursos sobre experiencia del cliente.","publisher":{"@id":"https:\/\/witadvisor.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/witadvisor.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/witadvisor.com\/#organization","name":"WIT","url":"https:\/\/witadvisor.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/witadvisor.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2026\/06\/Wit-logo.png","contentUrl":"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2026\/06\/Wit-logo.png","width":779,"height":477,"caption":"Wit"},"image":{"@id":"https:\/\/witadvisor.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/witadvisor"]},{"@type":"Person","@id":"https:\/\/witadvisor.com\/news\/#\/schema\/person\/d70078e14c1f7099f4668b681a1859ab","name":"Wit","sameAs":["https:\/\/witadvisor.com\/news"],"url":"https:\/\/witadvisor.com\/news\/author\/eclipse27\/"}]}},"_links":{"self":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/comments?post=15129"}],"version-history":[{"count":47,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15129\/revisions"}],"predecessor-version":[{"id":15225,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15129\/revisions\/15225"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/media\/15172"}],"wp:attachment":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/media?parent=15129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/categories?post=15129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/tags?post=15129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}