{"id":15224,"date":"2020-08-21T21:31:34","date_gmt":"2020-08-21T21:31:34","guid":{"rendered":"https:\/\/witadvisor.com\/news\/?p=15224"},"modified":"2023-01-12T13:58:13","modified_gmt":"2023-01-12T16:58:13","slug":"modelo-operativo-nps-con-cecilia-hugony","status":"publish","type":"post","link":"https:\/\/witadvisor.com\/news\/modelo-operativo-nps-con-cecilia-hugony\/","title":{"rendered":"Qu\u00e9 es el Modelo Operativo NPS, con Cecilia Hugony"},"content":{"rendered":"\r\n<p><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Si quieres entender que es el Modelo Operativo NPS, te recomendamos escuchar este <\/span><a class=\"yt-simple-endpoint style-scope yt-formatted-string\" dir=\"auto\" spellcheck=\"false\" href=\"https:\/\/youtu.be\/fmvb5Gog1-M\">#Webinar<\/a><span class=\"style-scope yt-formatted-string\" dir=\"auto\"> impartido por <a href=\"https:\/\/www.linkedin.com\/in\/mariaceciliafreccero\/?originalSubdomain=ar\">Maria Cecilia Freccero<\/a>, Founder de <a href=\"https:\/\/www.witadvisor.com\">Wit Advisor<\/a> y <a href=\"https:\/\/www.linkedin.com\/in\/ceciliahugony\/?originalSubdomain=ar\">Cecilia Hugony<\/a>, experta en <\/span>#CX<span class=\"style-scope yt-formatted-string\" dir=\"auto\"> Customer Experience Strategist &amp; Public Speaker - Founder de <a href=\"https:\/\/www.realcx.net\/\">RealCX<\/a>, donde d<\/span><span class=\"style-scope yt-formatted-string\" dir=\"auto\">escubrir\u00e1s c\u00f3mo medir con <\/span><a href=\"https:\/\/witadvisor.com\/news\/que-es-el-nps-net-promoter-score-y-como-utilizarlo\/\">#NPS, o Net Promoter Score<\/a>, como se conoce en ingl\u00e9s<span class=\"style-scope yt-formatted-string\" dir=\"auto\"> y podr\u00e1s obtener informaci\u00f3n valiosa para transformar tu negocio y llevarlo a otro nivel ?.<\/span><\/p>\r\n<p><!--more--><\/p>\r\n<p><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Tambi\u00e9n conversamos sobre <\/span><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Fundamentos e importancia de la relaci\u00f3n NPS con el Customer &amp; Employee Experience, La importancia del NPS\u00ae para tu negocio y transformarlo en indicadores financieros para la toma de decisiones en tu empresa? y sumamos Casos de \u00e9xito ?.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15269 size-full\" src=\"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/10\/modelo-operativo-nps-witadvisor.png\" alt=\"modelo operativo nps\" width=\"939\" height=\"203\" srcset=\"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/10\/modelo-operativo-nps-witadvisor.png 939w, https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/10\/modelo-operativo-nps-witadvisor-480x104.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 939px, 100vw\" \/><\/p>\r\n<p>Modelo Operativo NPS seg\u00fan RealCX<\/p>\r\n<p>En <strong>Wit Advisor<\/strong> podemos ayudarte a medir la Experiencia de tus Clientes utilizando el <strong>Modelo Operativo NPS<\/strong> y cruzando la <strong>Experiencia de tus Clientes<\/strong> con la <strong>Experiencia de tus Empleados<\/strong>.<\/p>\r\n<p>Si quieres entender que es el <strong>NPS o Net Promoter Score<\/strong> y como utilizarlo para medir la experiencia de tus clientes y aprovecharlo mejor para transformaci\u00f3n de tu negocio o empresa, te recomendamos nuestro articulo <a href=\"https:\/\/witadvisor.com\/news\/que-es-el-nps-net-promoter-score-y-como-utilizarlo\/\">\"Qu\u00e9 es el NPS y c\u00f3mo aprovecharlo mejor?\"<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<div>\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Si quieres entender que es el Modelo Operativo NPS, te recomendamos escuchar este #Webinar impartido por Maria Cecilia Freccero, Founder de Wit Advisor y Cecilia Hugony, experta en #CX Customer Experience Strategist &amp; Public Speaker &#8211; Founder de RealCX, donde descubrir\u00e1s c\u00f3mo medir con #NPS, o Net Promoter Score, como se conoce en ingl\u00e9s y [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-15224","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Modelo Operativo NPS: Mejora tu negocio con Cecilia Hugony<\/title>\n<meta name=\"description\" content=\"Descubre el Modelo Operativo NPS y c\u00f3mo puede transformar tu negocio a trav\u00e9s de la experiencia del cliente. Aprende m\u00e1s con Cecilia Hugony.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/witadvisor.com\/news\/modelo-operativo-nps-con-cecilia-hugony\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Modelo Operativo NPS: Mejora tu negocio con Cecilia Hugony\" \/>\n<meta property=\"og:description\" content=\"Descubre el Modelo Operativo NPS y c\u00f3mo puede transformar tu negocio a trav\u00e9s de la experiencia del cliente. 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