{"id":15224,"date":"2020-08-21T21:31:34","date_gmt":"2020-08-21T21:31:34","guid":{"rendered":"https:\/\/witadvisor.com\/news\/?p=15224"},"modified":"2023-01-12T13:58:13","modified_gmt":"2023-01-12T16:58:13","slug":"modelo-operativo-nps-con-cecilia-hugony","status":"publish","type":"post","link":"https:\/\/witadvisor.com\/news\/2020\/08\/21\/modelo-operativo-nps-con-cecilia-hugony\/","title":{"rendered":"Qu\u00e9 es el Modelo Operativo NPS, con Cecilia Hugony"},"content":{"rendered":"\r\n<p><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Si quieres entender que es el Modelo Operativo NPS, te recomendamos escuchar este <\/span><a class=\"yt-simple-endpoint style-scope yt-formatted-string\" dir=\"auto\" spellcheck=\"false\" href=\"https:\/\/youtu.be\/fmvb5Gog1-M\">#Webinar<\/a><span class=\"style-scope yt-formatted-string\" dir=\"auto\"> impartido por <a href=\"https:\/\/www.linkedin.com\/in\/mariaceciliafreccero\/?originalSubdomain=ar\">Maria Cecilia Freccero<\/a>, Founder de <a href=\"https:\/\/www.witadvisor.com\">Wit Advisor<\/a> y <a href=\"https:\/\/www.linkedin.com\/in\/ceciliahugony\/?originalSubdomain=ar\">Cecilia Hugony<\/a>, experta en <\/span>#CX<span class=\"style-scope yt-formatted-string\" dir=\"auto\"> Customer Experience Strategist &amp; Public Speaker &#8211; Founder de <a href=\"https:\/\/www.realcx.net\/\">RealCX<\/a>, donde d<\/span><span class=\"style-scope yt-formatted-string\" dir=\"auto\">escubrir\u00e1s c\u00f3mo medir con <\/span><a href=\"https:\/\/witadvisor.com\/news\/que-es-el-nps-net-promoter-score-y-como-utilizarlo\/\">#NPS, o Net Promoter Score<\/a>, como se conoce en ingl\u00e9s<span class=\"style-scope yt-formatted-string\" dir=\"auto\"> y podr\u00e1s obtener informaci\u00f3n valiosa para transformar tu negocio y llevarlo a otro nivel ?.<\/span><\/p>\r\n<p><!--more--><\/p>\r\n<p><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Tambi\u00e9n conversamos sobre <\/span><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Fundamentos e importancia de la relaci\u00f3n NPS con el Customer &amp; Employee Experience, La importancia del NPS\u00ae para tu negocio y transformarlo en indicadores financieros para la toma de decisiones en tu empresa? y sumamos Casos de \u00e9xito ?.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15269 size-full\" src=\"https:\/\/witadvisor.com\/news\/wp-content\/uploads\/2020\/10\/modelo-operativo-nps-witadvisor.png\" alt=\"modelo operativo nps\" width=\"939\" height=\"203\" \/><\/p>\r\n<p>Modelo Operativo NPS seg\u00fan RealCX<\/p>\r\n<p>En <strong>Wit Advisor<\/strong> podemos ayudarte a medir la Experiencia de tus Clientes utilizando el <strong>Modelo Operativo NPS<\/strong> y cruzando la <strong>Experiencia de tus Clientes<\/strong> con la <strong>Experiencia de tus Empleados<\/strong>.<\/p>\r\n<p>Si quieres entender que es el <strong>NPS o Net Promoter Score<\/strong> y como utilizarlo para medir la experiencia de tus clientes y aprovecharlo mejor para transformaci\u00f3n de tu negocio o empresa, te recomendamos nuestro articulo <a href=\"https:\/\/witadvisor.com\/news\/que-es-el-nps-net-promoter-score-y-como-utilizarlo\/\">&#8220;Qu\u00e9 es el NPS y c\u00f3mo aprovecharlo mejor?&#8221;<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<div>\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Si quieres entender que es el Modelo Operativo NPS, te recomendamos escuchar este #Webinar impartido por Maria Cecilia Freccero, Founder de Wit Advisor y Cecilia Hugony, experta en #CX Customer Experience Strategist &amp; Public Speaker &#8211; Founder de RealCX, donde descubrir\u00e1s c\u00f3mo medir con #NPS, o Net Promoter Score, como se conoce en ingl\u00e9s y [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-15224","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/comments?post=15224"}],"version-history":[{"count":13,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15224\/revisions"}],"predecessor-version":[{"id":15602,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/posts\/15224\/revisions\/15602"}],"wp:attachment":[{"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/media?parent=15224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/categories?post=15224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/witadvisor.com\/news\/wp-json\/wp\/v2\/tags?post=15224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}