Branches & Franchises

Detect which location is affecting your brand's experience.

WIT helps multi-location networks and franchises compare locations, detect operational risk, manage detractors and protect reputation, repeat visits and revenue.

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Branch rankingRisk alertsExecutive viewGoogle Reviews

Full network83

Best location+67

Active risk3

Operational ranking by branch

Last 30 days · WIT Score + churn risk

Weston

Doral

Brickell

Aventura

Critical alertAventura concentrates 38% of detractors. Prioritize contact and review wait times.

How WIT helps

One dashboard for the entire network

Understand what's happening at each location without depending on monthly reports or manual consolidation.

Ranking by location

See which branches lead and which ones drag down the network average.

Early alerts

Receive notifications when a location shows a drop in NPS or a spike in detractors.

Reputation by branch

Connect internal feedback with Google Reviews per location.

Use cases

Designed for networks that need to act

📊 Ranking

Post-visit survey
per branch.

Measure each location's NPS and CSAT after every interaction.

🗺️ Network

Network
ranking.

Compare all locations in real time and identify outliers.

⚡ Alerts

Alert to
the right owner.

Critical cases are assigned to the branch manager or area supervisor automatically.

⭐ Reviews

Google Reviews
per location.

Improve each branch's online reputation with targeted promoter invitations.

📢 Marketing

Customer Experience
Marketing.

Generate marketing actions that help measure and improve the customer experience.

👥 Employees

Employee
Experience.

Measure in real time the experience your employees deliver to customers and detect improvement opportunities.

+NPSPer branch

1 viewFull network

AlertReal-time

LoopClosed

Protect the experience of the entire network.

Schedule a demo and we'll show you how WIT gives you visibility and action per location.

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