Capture feedback through WhatsApp, QR, email or custom links and turn every response into actionable information for your operation.
It is not about asking more questions. It is about asking at the right moment, through the right channel and with useful metrics.
Increase response rates by capturing feedback where your customers actually respond.
Ideal for stores, counters, receipts, tables or physical service points.
Use open-ended questions, closed questions, stars, icons, location, Google Maps and custom fields.
Set up surveys, choose channels and get results ready for analysis.
Choose NPS, CSAT, CES or custom questions.
Send through WhatsApp, QR, email or link.
View responses, comments and trends.
Detect detractors, promoters and opportunities.
WIT lets you combine standard metrics with custom questions to understand satisfaction, effort, loyalty, reasons for churn and improvement opportunities.
Use it to measure post-purchase experience, service, delivery, visits, support, renewals or any key moment in the customer journey.
No. You can also use QR, email and custom links.
Yes. You can use open-ended questions, closed questions, stars, icons, location and custom fields.
Yes. You can combine them with qualitative questions.
Yes. It also works for areas, channels or teams.
Book a demo and we will review which survey works best for your operation.