Google Reviews

Turn satisfied customers into real reviews

WIT identifies promoters, invites them to share their experience on Google and helps you respond to every review with clarity and consistency.

Promoters to GoogleAI-suggested repliesReputation by location

Google Reviews

Reputation

4.8★Rating

8Unanswered

+32%Positive reviews

Critical review★☆☆☆☆

"I had to wait too long."

WIT suggests: "We're sorry about your experience. We want to help you resolve it..."

Product

Your private feedback as an engine for public reputation

WIT connects what satisfied customers tell you privately with what they say publicly on Google.

When the experience is positive, you can automatically invite the customer to share a review.

WIT prepares empathetic, clear replies aligned with your brand tone.

See which branches need attention and which ones drive the brand forward.

How it works

A simple flow that turns satisfaction into visible reviews.

WIT identifies satisfied customers after each interaction.

Sends a friendly message via WhatsApp or email inviting them to share on Google.

Respond to each review with an AI-suggested reply.

Monitor rating and review trends by location over time.

FAQ

Yes. After a positive experience, WIT can send a review invitation via WhatsApp or email.

No. It suggests a reply for a human to review and publish.

Yes. You can track rating and activity per branch or location.

It doesn't replace NPS, but it complements private measurement with public reputation.

Schedule a demo and we'll show you how WIT turns your satisfied customers into Google reviews.